HMSA gave nearly $700,000 to these organizations whose missions align with our purpose to improve the health of Hawaii. Many of these organizations focus primarily on youth mental health and maternal health.
HMSA and our employees and retirees contributed $1.2 million to more than 100 organizations statewide, including:
We also provided more than 30 organizations with in-kind donations worth over $12,000.
For the first time since 2019, the HMSA Kaimana Awards & Scholarship Program luncheon returned in person, where we celebrated 15 students who received $5,000 scholarships each and nine schools that each received $1,500 awards.
Our continued focus on person-centered care is aimed toward improving health outcomes while keeping costs in check.
Online Care Visits
Employer groups faced many challenges that resulted from the national economic downturn. As an employer, HMSA faced the same challenges and understood how to help. To provide employers with the best value for their employees, we adapted to the changing health care landscape by:
We were gratified to have received extremely high net promoter scores and customer satisfaction survey results from employers.
Building trust with our provider partners is a constant theme of our work. It shapes our ability to collaborate on initiatives that improve health outcomes for our members while keeping care affordable.
Our main health system partners – Adventist Health Castle, Hawai`i Pacific Health, and The Queen’s Health System – worked with us to develop innovative solutions to address the rising cost of drugs and explore new technology that could improve efficiency of care while decreasing costs.
To help individual providers, HMSA worked to better understand how administrative burdens impact them. We created a task force to improve communication and develop workflows to improve efficiency while ensuring that health care dollars are spent appropriately. Aligning and integrating our capabilities with providers will help ensure the best health for all of Hawaii.
The government is one of our most important stakeholders and our partnership with them is imperative to improving the health of Hawaii.
A pause to Medicaid’s eligibility redetermination process resulted in a historic growth of membership numbers statewide. We welcomed more than 14,500 new members to HMSA QUEST Integration, bringing the total to 224,000.
In December, we were selected to support the contract awarded to TriWest Healthcare Alliance to administer the U.S. Department of Defense’s “T-5” TRICARE program for the west region. Beginning Jan. 1, 2024, HMSA will provide 200,000 active-duty service members and their families with access to a network of about 9,000 medical professionals.
Our Circle of Caring program gives employees opportunities to volunteer for community activities and programs. Many employees also volunteered on their own with organizations that they’re personally passionate about. In total, employees volunteered 1,380 hours.
Here are a few organizations that benefitted from employees who paid it forward: