Each year, like many other companies, HMSA publishes an annual report that provides information
about the past year along with a current financial overview. In times like these, when the COVID-19
pandemic is creating so much uncertainty, it’s especially important for our members, employer groups,
and providers to know without a doubt that HMSA’s sound financial standing means we’ll be here for
you when you need us.
In 2019, HMSA delivered strong financial results, reinforcing our ability to provide the comfort
and peace of mind that comes from being an HMSA member. It’s why we remain Hawaii’s health plan of choice.
Last year, we paid $3.3 billion in member benefits, including visits to physicians, hospitalizations,
prescription drugs, and more. And 93 cents of every dollar that HMSA collected in premiums went directly
to paying for members’ care.
Our financial stability has allowed us to work with our health system partners to make sure that we
can allow the free-choice system to take care of Hawaii during the current pandemic. We’re able to
deploy telemedicine and digital health care to patients with no member cost share; deliver early
refills on prescriptions; pay for COVID-19 testing, treatment, and services without copayments; and
work with hospitals and urgent care centers to set up the infrastructure needed to handle this crisis.
Whether it’s keeping you healthy or giving you access to the health care services you need, we believe
that investing in you means investing in Hawaii’s future.
Mark Mugiishi, M.D., F.A.C.S.
President and Chief Executive Officer
Robert S. Harrison
Chair of the Board