2018 Annual Report


HMSA members are as diverse as Hawaii itself. While we all lead different lives with our own priorities and interests, we all want good health for ourselves and our families at every stage of life. From childhood to parenthood to retirement, your needs change along the way. We count ourselves lucky to be with you and your family every step of the way.

We’ve been helping families and communities throughout Hawaii improve their health for 80 years. We’ve had the privilege of making investments in the health of communities for generations. In doing so, we invest in your future. And that’s an investment worth making.

Thank you for your trust in HMSA. We look forward to many more years of connection, partnership, and good health.


Signature of Michael B. Stollar

Michael B. Stollar
President and Chief Executive Officer

Signature of Robert S. Harrison

Robert S. Harrison
Chair of the Board

Photo of Michael Stollar and Robert Harrison
Healthy Communities

Partners in Health

At HMSA, healthy communities are our foundation. A group of social workers established a nonprofit health plan 80 years ago to help 671 members in their community pay for medical care. Every day since, we've had the privilege of being our members' partner in health. Today we serve more than 720,000 members statewide. Through it all, our purpose remains the same: to improve the lives of our members and the health of Hawaii.

Here’s a look at all the ways you helped us grow in 2018.

Operations Finances

Operations and Finances

3.2 billion
in member benefits

Member benefits

$3.2 billion paid in member benefits, including visits to physicians, hospitalizations, prescription drugs, and more.

90 cents
of every dollar for members' care

Premium dollar

90 cents of every dollar that HMSA collects in premiums goes directly to paying for our members’ care.

2018 Financial Report [PDF]

80 years anniversary

80th Anniversary

We celebrated 80 years with a statewide day of service on September 8.

946 hours
worked at community organizations

385 HMSA employees and their friends and families worked 946 hours at community organizations.

to each employee's favorite organization

Each employee was given the choice to designate $80 to their favorite charitable organization.

in donations to organizations

HMSA donated $40,000 to the organizations where employees volunteered, including four organizations on Oahu, three on Hawaii Island, and one each on Maui and Kauai.

employees community

Employees in the Community

We show love for our community every day. Here are a few ways HMSA employees gave back:

employee volunteer events statewide

38 employee volunteer events statewide, including community events, community service, and walks.

raised for United Way

$426,000 raised for United Way by employees and retirees and through events and corporate gifts.

employees signed up to participate in a community learning exchange

More than 50 employees signed up to participate in a community learning exchange. These employees learned about community organizations through volunteer and learning opportunities as well as discussions on impact.

awarded to high school students

HMSA awarded more than $140,000 to support high school students, their schools, and the Hawaii High School Athletic Association (HHSAA) as part of the HMSA Kaimana Awards & Scholarship Program.

Blue Zones Globe

Blue Zones Project

Blue Zones Project® is making the healthy choice the easy choice in communities statewide through partnerships with local businesses, schools, and workplaces. Here’s how Blue Zones Project engaged the community in 2018:

individuals impacted statewide:

  • 4,243 in purpose workshops.
  • 3,791 in walking moais.
  • 6,575 volunteers dedicated over 16,500 hours.
  • Thousands of personal pledges to make healthier choices.

partnerships including:

  • 378 worksites.
  • 95 restaurants.
  • 97 schools.
  • 49 policies supported/enacted.
  • 39 grocery stores.
Health Centers Graphic

Federally Qualified Health Centers (FQHCs)

Cost and access shouldn’t be barriers to care. That's why we partnered with 14 FQHCs in 2018. These FQHCs provide services to community members who need it most, regardless of their ability to pay.


Kalihi Palama Health Center
Kōkua Kalihi Valley
Ko'olauloa Health Center
Waiʻanae Coast Comprehensive Health Center
Waikīkī Health
Waimānalo Health Center

Hawaii Island

Bay Clinic
Hāmākua-Kohala Health Center
West Hawaiʻi Community Health Center


Mālama I Ke Ola Health Center
Hana Health


Lanaʻi Community Health Center


Molokai Community Health Center


Hoʻōla Lahui

Annual Report Archive

Looking for an older report? Let us know at robyn_kuraoka@coolvcd918.net or call 808-354-1350.